Terms And Condition
Welcome to The Indian Makhana! These terms and conditions outline the rules and regulations for using our website and purchasing our products. By accessing this website and placing an order, you accept these terms and conditions in full. If you disagree with any part of these terms, please refrain from using our website.
General Information
- Website Ownership: This website is owned and operated by The Indian Makhana, located at Aavkar Complex, First Floor – 09, Nr Gurukul Metro Station, Drive-In Road, Ahmedabad, Gujarat, India, PIN – 380052.
- Contact Information: You can reach us at:
- Phone: +91 9106785545 / +91 8780047443
- Email: support@theindianmakhana.com
Use of Website
- By accessing this website, you warrant that you are at least 18 years old or accessing the website under the supervision of a parent or guardian.
- Unauthorized use of this website may result in a claim for damages or be a criminal offense.
Products and Services
- Product Quality: We ensure the highest quality of makhana, but minor variations in appearance or size may occur due to natural factors.
- Pricing: All prices listed on the website are in INR and inclusive of applicable taxes unless stated otherwise.
- Availability: Product availability is subject to change without prior notice.
Ordering and Payment
- Order Placement: Once you place an order, you will receive a confirmation via email or SMS.
- Payment Methods: We accept payments via secure gateways such as credit cards, debit cards, UPI, and net banking.
- Cancellation Policy: Orders can be canceled within 24 hours of placement. After this period, cancellations may not be accepted.
- Refunds: Refunds are processed in accordance with our Refund Policy.
Shipping and Delivery
- Delivery Timelines: We strive to deliver orders within the estimated timeframe. However, delays may occur due to unforeseen circumstances.
- Shipping Charges: Any applicable shipping charges will be displayed at checkout.
- Order Tracking: You will receive tracking information once your order is shipped.
Returns and Refunds
- Eligibility: Returns are accepted for defective or damaged products. Please contact us within 7 days of receiving the product.
- Process: To initiate a return, email us at support@theindianmakhana.com with your order details and reason for return.
- Refunds: Refunds will be processed within 7-10 business days after the return is approved.
Privacy Policy
We are committed to protecting your privacy. Please refer to our Privacy Policy for details on how we collect, use, and safeguard your information.
Intellectual Property
All content, including text, images, logos, and graphics on this website, is the property of The Indian Makhana and protected under intellectual property laws. Unauthorized use or reproduction is strictly prohibited.
Liability Disclaimer
We are not responsible for any loss or damage arising from the use of this website, including technical issues, inaccuracies, or interruptions.
Changes to Terms and Conditions
We reserve the right to update or modify these terms at any time without prior notice. Changes will be effective immediately upon posting.
Governing Law
These terms and conditions are governed by the laws of India. Any disputes will be subject to the jurisdiction of courts in Ahmedabad, Gujarat.
Contact Us
For any questions or concerns regarding these terms and conditions, please contact us at:
- Email: support@theindianmakhana.com
- Phone: +91 9106785545 / +91 8780047443
Thank you for choosing The Indian Makhana. Enjoy the best makhana in India!
